We ship all plants securely in custom packaging designed to protect roots, foliage, and soil during transit. Each plant is watered, wrapped, and stabilized to arrive healthy and ready to plant.

We ship most of the year, but certain heat waves, cold snaps, or holidays may cause brief pauses to protect plant health. 

We currently ship only within California. We will be shipping to most Western states soon.  We follow all agricultural regulations. Some states have restrictions on certain species; these will be noted on each product page.

Most plants are shipped in standard 1‑gallon, tree pots, or premium 4‑inch tall nursery pots. Some plants may ship in slightly smaller or slightly larger containers. Product pages list exact pot size for each plant. To reduce our environmental impact, we reuse pots.

If a plant arrives in poor condition, contact us within 48 hours with photos at contact@theplantedseednursery.com. We’ll replace or refund the plant depending on the situation.

Orders typically ship within 2 weeks or as seasonal conditions allow. Transit time is usually 1–4 days depending on your location.

Yes—local pickup is available at our nursery in Garden Valley, CA. Email us at contact@theplantedseednursery.com to make an appointment for pickup.

No, but we do offer a 10% discount to landscapers, designers, and restoration projects. Contact us for details.

We use sustainable, ecological growing practices and avoid synthetic pesticides whenever possible. Our focus is on healthy soil, beneficial insects, and resilient plants.

Unpack immediately, water thoroughly, and place in bright shade for 5-7 days before planting so they can become acclimated. You can view our planting instructions here.

Absolutely. If you’re looking for a species not listed or need a large quantity for a project, reach out—we may be able to grow it for you.

We guarantee plants will arrive healthy. Because growing conditions vary, we cannot guarantee long‑term survival, but we’re always happy to help troubleshoot.

Due to the nature of live plants, returns are not accepted. However, if there is an issue with your order, we will make it right.

Most are, once established. Young plants still need regular watering during their first year.

Yes—we’re happy to help with plant selection, placement, and basic design guidance. Contact us to schedule a design consultation. If you prefer we also offer full landscape design services for Sacramento and limited Bay Area locations.